I will update this if they resolve a problem by Fr...

I will update this if they resolve a problem by Friday, but the Service department and personal attention is beyond the worse we have ever experienced. 3 times in for appointments, and even when they say an exact time, you are left to sit for hours for simple fix. Un-accommodating responses to my wife has brought her to never want to even walk back in the place. She says, "Honda never treated me like this... " This last time when they said bring it in exactly this time, ask for so and so, but he isn't there, nobody else offers to step in and help her, after 45 min She walked out... Lastly if your stuck for hours, in a "Near Luxury" dealer, it needs to be updated, which that area hasn't been since the 60's apparently and workers need to smile and "Service" the clients a little!.
Update- went in to try one last time for quick fix, just went into bay asking for the guy I spoke too, he ran out and fixed in 5 min.