W

William Nelson

4 years ago

The sales staff was very understanding and knowled...

The sales staff was very understanding and knowledgeable. The shipping staff was efficient and courteous and timely. The installer was terrificBut the appliance arrived broken: the oven doesn't work and the installer couldn't fix it today. The office staff secured a credit for us (1% of the purchase price) from the manufacturer. I may not have a working appliance until next week. Not sure that 1% is really making a difference right now. I just essentially paid full price for what is now a refurbished appliance. Really feeling upset about that.

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