Hello. This attempt by a company called Ideall sho...

Hello. This attempt by a company called Ideall should be treated strictly as a last resort.
I (my company) have had a lot of orders from them in the past (considering me an important customer). With each order I encountered problems with the delivery time or lack of stock of products (although I had already paid).
My last order was placed in July (and paid in full), the order consisting of a large number of appliances. All good and beautiful to the refrigerator. After 3 weeks of communicating with them on all platforms, Facebook, ideal. ro, live chat, audio call), (most without answer), I found out only today that "We apologize but we don't have a deadline for the ordered combine".
In conclusion, if you want a competent supplier of electronics and appliances, do not resort to the ideal kindergarten.