Breck Demers

Review of Southbank Dodge Chrysler Jeep

Bought my first ever Dodge product and went with t...

Bought my first ever Dodge product and went with the 2016 Journey. Worst vehicle I have ever owned. In 2.5 years I have had to replace ball joints 3 times, alternator, serpentine belt, battery, motor mount, axle bearing, transmission. Still needs front strut replacement, wipers don't work in the cold (known issue with Dodge trucks). Unfortunately talking to service advisor, told straight up that he knew many of the issue are common and that they use cheap parts. At least he was honest. I was looking forward to a great experience and reasonable warranty, but pretty much nothing was covered under warranty and will have spent nearly $8000-10000 in repairs on a new vehicle that I still have to make payments on. Afraid Dodge will not be having me as a returning customer.