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Mary Nichols

3 years ago

I love this place. They have helped me and my fami...

I love this place. They have helped me and my family through a very tough time. I find myself going back after 10 years and i see new workers who dont know the meaning of being nice. I had one worker at the window#3 on 6/4/17 who was very rude to me when i asked if she could staple my paperwork...she told me i was rude because i interrupted her...i meant no harm...long lines and waits make you anxious..she snatched the paperwork out of my hand and stapled it backwards! Long lines ans waits you tend to notice everything. I was wondering why was there a worker in window#6 on 6/4/17...texting on her cellphone several times.taking her time fixing her hair straightening items on her desk..the picture frame placed very carefully...im on disability sat down there from 7:30 a.m. to 2:45...only to be sent home to come back the next day. There should be a better system and training of workers i dont want to be there i have no choice its frausting to have to go and deal with attitudes. Dont kick a man when they are down.

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