Kellye Mazzoli

Review of Sheraton Phoenix Downtown

The location is fairly convenient to the light rai...

The location is fairly convenient to the light rail and Phoenix Convention Center. Across the street is a neat open air shopping center, however some of the shops are vacant and there was some remodeling happening during my visit. The rooms are nice and the hotel has a number of nice amenties. Unfortunately, the pool was closed during my 4 day stay for emergency repairs. They offered their sister hotel pool as an option (The Westin) which is a better pool but very inconvenient since it is blocks away. Service was good upon check-in. Staff was friendly and said hello daily. The restaurant is very nice for a hotel and the lobby bar was hopping complete with mood lighting (even on a Monday night).