I took my cat Latte to Lort Smith and every vet vi...

I took my cat Latte to Lort Smith and every vet visit was a different staff member. There was no continuity with the same vet, I was provided contradicting information and it became apparent a lot of the vets lacked the experience and knowledge. I felt the entire time Lort Smith's agenda was to make as much money as possible by conducting additional tests without your knowledge or consent. The customer service is absolutely appalling, especially when dealing with complaints and costs. In the end I had to swap to another vet for better service. Steer away from this vet, I had read negative reviews before going to this hospital and I wish in hindsight that I had taken the reviews more seriously to avoid them altogether.