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Grace Rhee

4 years ago

Unfortunately, after many great meals at Grouse Mo...

Unfortunately, after many great meals at Grouse Mountain, tonight was fairly terrible. It was even tougher as we invited two other families to join us for our daughter s 13th birthday celebration on the first night we were together in Beaver Creek, and I have never written a review of a restaurant online until now.

We took an 8:15pm reservation, which was quite late for our party of 13 because we loved this restaurant so much. We didn t sit until about 8:50pm. It then went downhill from there, with poor service on water refills and slow to arrive dishes, which took us until 10:45 to finish a two course dinner. Three prime ribeyes for $52 each entree were all overdone - all medium well though requested for medium rare, and super slim cuts at that. One beef tenderloin came well done and almost inedible - to one kids s comment that he thought it was a brownie and not a steak. I had to request a refill on my bottled sparkling water at least three times before getting it actually refilled, after flagging our server down. This was not the only time we had to flag down the servers for basic requests.

Many other severely disappointing moments for what was supposed to be a special night. At least the cocktails and wine were good, and the happy birthday ice cream sandwich brought out for our daughter mid-meal.

Hoping this was a one-off experience but not sure we ll make the effort next time to get a reservation here.

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