All house keeping staffs expecting guest to give t...

All house keeping staffs expecting guest to give tips everytime, when guest refused to give, immediately changed their attitude. When complain to the reception, they replied you this is malaysia culture. What ashamed Vivatel !

2 person checked in twin bed room, one day only complementary 2 bottles mineral. When ask for more bottles, house keeping staff again ask for tip.

4 stars? I doubt.