My company purchased their matches as a way to pro...

My company purchased their matches as a way to promote our business. We gave them with every giveaway we had, but it was to our surprise that the matches received such a negative response. The matches simply did not stay lit. PrintGlobe did not help us in the matter with a refund or replacement. They refused to give us a refund, blaming us for why the matches were unusable. This is not how you run a business. Simply to say we will never be using PrintGlobe s services ever again if this is how we are to be treated as paying customers.