B

Brian Baker

3 years ago

I want to start my review by saying the work they ...

I want to start my review by saying the work they do is really good, but their customer service is terrible. I have taken things here twice now and both times I have called a month later wondering the status of the powder coating and both times they forgot to put my items in the queue of work. I have also been told on the phone that they would call me back to confirm things, and I would never receive a call back.

So if you don t mind project managing them to finish your stuff, I would recommend them. I prefer not to. I am usually one not to write reviews, but I want to warn anyone from my experience both times working with them. They did give me a slight discount for the time delay, but I would rather pay more elsewhere. They offered to fix their rush job error, but I was just too tired of dealing with them.

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