Its so unfortunate for me to give this place only ...

Its so unfortunate for me to give this place only 3 stars, because our experience in Broome and the events held at the resort were amazing. The room we had was beautiful, a balcony that led to the adults only pool and beautiful amenitities.

The biggest thing for us was that my partner had told the resort that we were here for my birthday and our room was NOT cleaned for 3 days. I had to call reception every day for them to clean our room, the first day all they did was make the bed, didn't change our sheets until the last day of our stay and the pillows weren't fluffed, once they made the bed and left I had to get my partner to race after them for new towels, the second day they didn't restock our mini bar, provide new glasses or toiletries and didn't take away our dirty glasses, bottles and dishes, the 3rd day was my birthday and they still had not cleaned properly except for make the bed, so when we came back from a tour on my birthday I had had enough, the fact that I had to ask every day for them to clean when we were paying well over $2k is ridiculous, it was only when we came back from dinner that FINALLY something was done and they gave us a complimentary bottle of wine but I'm sorry that isn't good enough. For an international resort the service in that regard was absolutely terrible, it really left a stale taste in our mouths.

Also Sunset bar and Grills food was terrible, the first breakfast we had, we waited over an hr and didn't eat it because it was unedible, luckily enough they were kind enough to give us a free breakfast for that day and our 2nd day, which the food was must better, such a hit and miss, my partner had booked dinner there twice, luckily enough we had it booked for the first night so we knew to cancel the second one, subpar food for the price we paid however beautiful wine.

The staff at the resort however were amazing, extremely accommodating and helpful and very nice, such a shame about our room because other than that, this would be a complete 5/5