Paula Heuer

Review of Link Recreational

Horrible experience. Absolutely no customer servic...

Horrible experience. Absolutely no customer service. We went to pick up our brand new boat and when we saw the boat we couldn't believe our eyes. Our brand new boat that was supposed to be right out of the shrink wrap was scratched and scuffed in numerous places, had dents, and had a large spot at the bottom where the paint was rubbed off right down to the metal. We were not pleased to say the least as we were expecting a brand new boat in perfect condition. We went in to talk to the owner and she blew up at us and pretty much told us it wasn't her problem. I have never been treated so poorly by a business in my life. She took no responsibility for it at all and didn't even apologize. We left and purchased a boat elsewhere that was happy to get our business. Stay clear of this place. I truly think they tried to pass off a boat that was used as a boat show demo on us, instead of a brand new boat that they told us we would be getting. Will never go back. Beware.