Defective Tile / poor customer service - This comp...

Defective Tile / poor customer service - This company is a distributer for a line of tile called "Kursaal Pure" - (BEWARD OF THIS TILE!!!!!) It does not come clean no matter what you do. Everything sticks to it and I mean sticks - a true nightmare for any home. If you can't afford to rip it up, the tile must be treated with a super extensive process in order to coat the surface. The representative I was connected with, Patrick, never even even took the time to call me and meet with me. After 2 months we had to hire someone to help us. Terrible experience with the product this company is selling and their customer service.