M

MFH

4 years ago

The manager Charles at this facility offered our t...

The manager Charles at this facility offered our table some of the worst customer service I have ever witnessed. We had a kissing bug (a type of beetle) literally walk off of our Chocolate Cake and on to our table. I told Charles about the situation, that we lost our appetite, and were concerned with the cleanliness of the restaurant s kitchen. He proceeded to argue with me and still try to charge us for our dessert. Charles has a lot to learn about customer service! The owners of D-Bar should be very concerned with a manager who represents their facility in that way. We will not be returning.

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