SG

Review of AUCB

Was at an open day at the University. While parked...

Was at an open day at the University. While parked in the Uni car park a member of staff opened their door into ours, denting and removing paint from the door.
Upon phoning the university to request a form of contact for the person in question to sort the incident happily, they refused and were about as unhelpful as possible. They said that although they had the registration logged and the details of the member of staff on the computer, and also CCTV of them actually doing it, they weren't going to co-operate unless it was the police contacting them.
Shame really, they'd rather it went through insurance resulting in the owner getting a claim made against them instead of sorting it peacefully.
Not a great impression to make to a prospective students and their family.
I suggest the uni employs some friendly members of staff that actually care about they customers/students, not ones just waiting for their next paycheque.