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Review of Crowne Plaza Ottawa

I stayed here 9 days on a work trip. Customer serv...

I stayed here 9 days on a work trip. Customer service was generally good. Rooms were clean, although a couple of colleagues claimed about being in rooms with crumbs on the floor and, in one case, an old beer bottle box behind a curtain. One of the biggest problems with the room is the kitchenette. Although it had a fridge and microwave, there was absolutely no cutlery, plates, disposable wash sponge, or dish soap. I don t know many business people who travel with a full dining set. I had to pay out of pocket for dish-ware, soap, etc. When I asked reception for silverware, they gave me a plastic cutlery set. Seriously?

In terms of location, the hotel is a bit removed; however, if you have a car, you re just over the bridge from Ottawa and the parkway if you re looking to go to some of the nicer areas of town (Westboro, etc.). Parking is $20 per night. Tip: if you re planning on renting a car during your stay, I would recommend the nearby Budget. The owner allowed me to park my car back in the rental lot and avoid the parking fee.

Gym was reasonable enough although there s a great Anytime Fitness for any serious gym goer. You can even get a 7-day trial pass for first time users which gives you 24 hour access.

Anyway. This place would be a much better property with a few upgrades. Definitely required a basic set of plates, cutlery, dish rack, etc. if it is truly planning on attracting future extended stay travellers.