Kevin Cooper

Review of Southtree

I would be very cautious with your order if you de...

I would be very cautious with your order if you decide to use these people. They sold me 20 pack...but they send you 4 extra labels that cost $15 each. I did not notice that, I just started applying labels to my tapes thinking that when I ran out of labels, I would have the 20 that I ordered. I later got billed for 4 additional tapes ($60). It was when I called them about the additional billing that they tell you they always send additional labels. Apparently the writing in very tiny on each additional label so if you dont read them or you make the assumption like me that you were sent the 20 labels you expected, you will get charged more. I told them i felt this was very deceptive of them and they feel it is up to the customer to notice the small writing on the labels. They would not even entertain any option other then give them more money. After getting back the tapes, I was not impressed at all on the quality or the thumb sticks or the video. They claim to be able to adjust tracking and to improve the quality of older VHS tapes but the results were the same I was able to obtain using my own VCR/free downloadable software. I would say save your money and do it yourself. Not happy at all with this situation...wont recommend or use them again.