Just finished a two night stay here. DO NOT STAY H...

Just finished a two night stay here. DO NOT STAY HERE! Rooms are unbelievably outdated, many room fixtures don t work. After 20 years staying at the JW, we decided we would try something different. Looking online, the hotel looked great! The pools looked like fun, the grounds looked well kept. When we checked in, we found multiple dirty diapers thrown in the bushes, the pool was so cloudy you couldn t even see the bottom. The room had old paint on the towel racks, door handles missing to the exterior patio, couch pillows with stains and bedding that looked like it hadn t been changed.
The next morning, while enjoying our coffee on the patio at 8am. The pool manager is talking to the pool service guy about how the pool hadn t been running all night but they dumped 15 gallons of chlorine in so it would be safe to open . This was only after a lifeguard was shouting about cockroaches in the pool At this point, we decided we would cut our trip short and head back to the JW. We spoke to a front desk manager and she offered us a suite to make up for the inconvenience. We decided to give them another chance, we switched rooms only to discover the suite is in the exact same condition as the previous room. Only one of the two patio doors has handles on it, there is no hot water in the shower, the couch has stains on it, and there is a giant orange extension cord sitting in the middle of the room. Given the upgrade, we overlook and head to the pool with family. While enjoying a beer poolside, we see two lifeguards come to the lazy river and throw a doll in for a surprise lifeguard training test . The lifeguard stated they had 10 seconds to make visual contact with the doll, and 20 seconds to retrieve the doll. All 4 lifeguards that were posted around the river failed. Not one rescued the doll, or even noticed it was in the water.
That brings us to check out day. We were rudely mistaken that they upgraded us for the inconvenience, they actually double charged our credit card and hit us with an upgrade fee.
Needless to say, don t waste your time staying here. It s dirty, unsafe, and the clientele is far from anything you want kids around. I only say this as on our last night there, we had marijuana being blown in our windows from the people staying next door. Stay away! Definitely not worth a try.