Summary: if you like a cold room do not expect thi...

Summary: if you like a cold room do not expect this hotel to work for you. Miserable sleeping experience for the price. Find somewhere else.

All 4 people in my party have been frustrated by the lack of properly working AC. Target temp was 64 but it felt like low to mid 70's. Management suggested cracking the small window and letting the outside cool the room. Failed. They sent their engineer on the third day and once again nothing changed. They then said there might be some eco mode that the hotel uses to keep the rooms within a temp range. This was not just our room. Management let us test another room and that room didn't hit the target temp either. The hallway was more cool than our first room. The second room we tested did get cooler with the AC but still didn't hit the target temp. The first room was better after we opened the window yet still never got close to the target temp. Couldn't use the cover to sleep. I spoke with some other guest and heard similar complaints.

Staff and management were friendly. The hotel view and location were excellent. The food was great. Parking was on the high side but parking for less than half price was two blocks down. Beds were very comfortable and entertainment system was decent.

We all loved everything about the hotel except the AC. Unfortunately not being able to sleep comfortably at night overrides everything else. I do not recommend this hotel if you like a cooler room.

Edit:
Knocking off 1 more because of a rude manager. On our last day during checkout, I was asked how my stay was. I informed that person about the problems and he got a different manager. That manager was rude and said something along the lines of "I'm sure you were told this was an eco-friendly hotel" and didn't take the issues seriously. The problem to me was that we brought up the issue daily and even talked to more than one manager. One nice lady helped me with some suggestions but the management didn't do their job.