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Dirk Jonckers

4 years ago

Selling cars is one thing, after-sales is another ...

Selling cars is one thing, after-sales is another thing? Went along to ACM for a DSG gearbox problem within the 2 year warranty period. After 25 days on the line to be kept (explanation peppered with contradictions) I finally got my car back thanks to the intervention of another VW dealer and Dieteren, with just a software update. Apparently do not know the procedures. A VW dealer unworthy.

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