Review of The Dime @ Renaissance Allentown

3 years ago

NOT SENIOR FRIENDLY:

NOT SENIOR FRIENDLY:
We arrived 4/27/19 for a wedding reception. After leaving our car @ valet parking there was no ramp only steps to get to hotel lobby. We checked in, got to 5th floor and was confronted with 5 doors with no security door marked for room entrances. the card reader was on the elevator wall with no labeling either. When we figured it out on our own we got to our room, which was fine. There was no hotel guide so we had no idea what the hotel offered. There was an I pad but it didn't work( I did pole some of the other guests in our party and they had the same problem) the bathroom shower/tub combo had no security bars for assistance. When we left the next morning they could not find my car as the attendant who parked it the day before put the wrong stub in my car which didn't match the one I had. To rap this up I would not recommend your hotel to anyone in our age group, because it is confusing and somewhat unsafe for us seniors, we are 80 and healthy BUT!

A suggestion: you should cater a little bit more to the senior group because they are, in general, have money to stay in your high end hotel

Sincerely,
Jack Sell