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Valerie Lankford Review of Kaiser Permanente, San Diego D...
The facility is nice and parking is ample; but the...
The facility is nice and parking is ample; but the service was terrible! I had a 3:30 appointment with the doctor in orthopedics and after waiting over an hour to be seen, I decided to leave the get the charges for an office visit reversed. I do expect some wait when I have a doctor's appointment, but a wait of over one hour is not reasonable. The waiting room was not crowded and there did not appear to be any reasonable explanation for such a wait. This was not an emergency room or urgent care. I will definitely not return to orthopedics at this facility.
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