Kimberly Boerstler

Review of Round Rock Police Dept.

Given a ticket in a traffic incident where I was o...

Given a ticket in a traffic incident where I was of no fault, given the run around for a while on how to dismiss that. Took a couple years for me to have faith in them again, and it was blown this year after a high dollar theft out of my car. I went in person to report my case, and the follow up officer as they worded it was extremely abrasive and demeaning, basically saying that $2,000 in stolen property was chopped liver compared to the things they were already handling and said I shouldn t expect an immediate resolution if at all. Not to mention she called me at TWO IN THE FREAKING MORNING. She continued to be very rude and said that if I want anything done then I ll have to take my own steps to figure it out and that I should call back to see if case was filed. Two weeks go by and nothing so I follow up, and nothing was done on her end nor the department with filing my case. Very displeased.