Djanh Suswell

Review of Venice Lofts Apartments

My experience here has been a nightmare!! One of m...

My experience here has been a nightmare!! One of my first disasters in the place was when my refrigerator went out, all my food went bad, management offered to allow me to use the refrigerator in another unit until they got mines in, which took a month. Yes, you read that right, they offered to allow me to use the refrigerator in a different unit, I asked if they could just switch out the refrigerators and was refused. My loft floods every time it rain due to the property being so close to the river and backed up sewer pipes, maintenance took their time coming to clean it up. There was maggots, flies, mosquitoes etc after their cleaning was complete, and left a terrible odor. To make things worst, the air conditioning went out just days after! Which left me stuck in a hot wave without AC, in a stinky infested apartment. Again, management took their time fixing that problem, I was told two days, when that day came I was told 5 more. Not to mention all furniture, clothes, comforters, and footwear that was all damaged by these floods. Management had a very nonchalant attitude about my damaged items, telling me to file a claim with my renters insurance, just to be told by them that natural disasters isn t covered. I requested to be out in a different apartment, but was refused. The money I m spending to live, how I m forced to live is ABSOLUTELY NOT WORTH IT!! I work as a correction officer and I d rather stay at work in one of the prison cells then this place!!!