SICKENING EXPERIENCE - sales pressure escalates to...

SICKENING EXPERIENCE - sales pressure escalates to credit card fraud.

In September, I signed up for a free week. Bonnie, at the front desk, told me about a monthly promotion before taking the class. I just got out of my first class, and I was not aware I needed to sign a 3-month agreement. I told her I was not able to commit for three months until I at least try a few more classes and see how they work with my schedule. She snapped on me, she mentioned the limbs of yoga, and how I need to practice every day and sign the contract, otherwise, I will not get the benefits. I told her I was not ready to sign it, and there is a limb called aparigraha, which is non-attachment. Then SMOKE practically came out of her ears; Bonnie started yelling because she already went through the process and how it is too many steps to undo the contract(AKA her job) I left without signing and agreeing. I planned to never return to this particular studio because of this awful experience. I found another studio up the street that is a better fit for me - where the staff doesn't yell at their customers.

Flash forward two months, I was looking through my credit card statements, and I saw a charge on 10/25 for $125. The charge was entered manually and it said I was present and I have not been in the studio since September. Typically I would assume this was an honest mistake, however, based on my experience of being heavily pressured with Bonnie I am assuming it was a fraudulent charge.

Note to management: if my credit card is not refunded within 48 hours I will be reporting this to the authorities.