Actual copy/paste from a chat transcript:

Actual copy/paste from a chat transcript:

Agent>I am really sorry but there is no way to access it online without having cable tv service with a digital cable box.
Luke_> so what you're saying is that I need to bring a box into my house in order to use an online login
Luke_> even if that box will literally never get plugged in?
Agent> yes, correct.
Luke_> can't we just skip that step?

and that summarizes it all pretty well.