V T

Review of Vins De France Hong Kong

A very disorganised consulate with incredibly unh...

A very disorganised consulate with incredibly unhelpful staff. I rang and visited the consulate for multiple times, it is not an individual unfortunate incident.

Website: The website provide inaccurate and incomplete information on visa/status application. I would suggest that they hire a professional translator as the English and French versions of their website provide different information on critical matters. The French one is more comprehensive but still not complete.

Staff : The staff really don t know their day to day stuff. I called the consulate to check the photo dimension I need before I go to the shop, took those photos with me to the visa counter and I was told I have got the wrong size. When I asked for the correct dimension, the staff told me she doesnt know and asked me to go to photomax and they will know. Btw,the photo size info is not listed online.

Phone : they rarely pick it up and if they do, they ask you you to go check the website where the info is nowhere to be found. The operator is always very impatient and unhelpful.