My car was in a accident on Thursday 10/4 in the l...

My car was in a accident on Thursday 10/4 in the late afternoon so I call this company early Friday to report the claim.i was sent to the wrong adjuster at first then I had to wait on them to request for me to get another one which I waited and called back to be told I have adjuster Sergio which was not professional at all. He was trying to make assumptions when doing his investigation. Also advised me to pay out of my pocket for the car to be towed away from the towering yard to save fees.Today is monday 12 noon Pacific time and I have yet to hear from anyone. Not only I'm I without a vehicle but also I'm out of work because of it. I wouldn't recommend anyone who has experienced better and faster service with auto insurance to not consider this company. I'm serious thinking of hiring a attorney and contacting insurance commissioner if I don't hear from someone soon.