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My car was orginally fixed by Brown Bros Ford for ...

My car was orginally fixed by Brown Bros Ford for an engine warning light...I had to take it back a few months later to another Ford dealer in Victoria, and they charged me $182 for the repair...I was pretty p%**ed as this should have been a warranty repair...the Victoria dealer said they would have covered it but someone left hoses loose and it had been humanly intervened with, so no warranty...I called Brown Bos Ford, and was kind of mad about it...what did they do? Took 100% responsibility, apologized, then ask me to email my bill, and 2 days later sent me a cheque covering 100% of the repair bill...what a CLASS ACT...it is how they responded to a mistake that has me give them 5 Stars...the other repair they did (oil leak) was stellar...they are amazing and I trust them...

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