We arrived around 12pm and were treated with hosti...

We arrived around 12pm and were treated with hostility from the intake nurse. She acted like I was inconveniencing her and just wasting her time.

I was told we would have to wait in the car, while it's almost 90 degrees out; with no shade to be found, for nearly 3 hours. We're lucky we didn't run out of gas or have a heat stroke.

We finally received call from Triage and were treated with hostility yet again. We were told "they can't guarantee that you'll get COVID-19 test" with the worst sass a woman could muster.

We get called into the building around 3 and get treated with hostility from R.N. JANE L ROSZELL
"You don't go to the ER for a stuffy nose"

After getting swabbed for all the things, I made that hateful woman EAT HER WORDS when my CoVid test came back positive. I have never felt so unwelcome in a hospital before in my life. For a hospital that prides itself on "compassion", I didn't find much during my visit. The only people who were not hateful or hostile were the NP Sherry K Williams and the maintenance man who had to fix the door.

Hospital administration needs to do better in ensuring that the staff treats ALL patients with respect and compassion, instead of being so hateful and treating your patients with disdain.

I would rather drive all the to Birmingham than go to StringFellow ever again. Absolutely unacceptable.