Indryia Dodson

Review of FORUM Credit Union

I have never read any reviews and typically take t...

I have never read any reviews and typically take them with a grain of salt but the negative reviews are correct in this case. As the ENTIRE world goes through this pandemic, it is obvious that this institution is only concerned with their bottom dollar or as I was told by a manager "they have a business to run". As a customer that has held multiple accounts for years, I have never been treated this poorly. Forum is not compassionate about any potential economic or health circumstances that may arise with you/your family and will continue business as usual. They do not stand by their mission of "Helping Members Live Their Financial Dreams" because they will close an account without notice. If you are someone that understands that life happens, then you need to consider a different institution that is compassionate about your well being and understands . Forum is not that institution.

I am public servant with a top level clearance and have never been late on a payment. It is important to me to maintain the most optimal financial health. I was in a car accident and faced another high risk health situation and was showed no compassion at Forum where all of my other institutions were very understanding and accommodating.