There was one staff member in particular who was e...

There was one staff member in particular who was extremely rude. She was the larger Hispanic masseuse. The other lady, I believe her name is Karen, was super sweet. But this other masseuse was absolutely rude. She got upset that I was not relaxing during the massage. Mind you that it was my second time in my life getting a massage. Rather, she continued to lecture me and frustrated that I did not make HER experience a nice one. She recommended that I get more massages because I don't know how to communicate what I want. Sorry lady, next time I'll have experience before come here (if ever)