Farah B

Review of Seton Medical Center

Worse place to be !!!!!!!!!! My poor mom had a kne...

Worse place to be !!!!!!!!!! My poor mom had a knee surgery else wear and was having severe abdominal pain and vomitting . We admitted her at Seton hospital early morning around 6:40am after requesting the on call nurse to take her condition serious ( cause no nurse was taking her in ) since she was getting dehydrated severely. The morning shift nurse who attended her was very rude and would not give her warm blanket after requesting for another since she was extremely cold from dehydration. Instead kept telling us that she is busy- ha! Really !!!The nurse is to busy for an ER patient who recently had a knee surgery and was throwing up and having sharp stomach pains and not to mention- DEHYDRTED! Anyway, then after 7 hours of tiring stay in the hospital she was discharged and was prescribed Ondansetron for vomitting. It has been more than 24 hours that it still is not authorized by the ER physician because the Walgreens pharmacy wants the physician to approve it by calling the pharmacy and the pharmacy wants the physician to call them. My Mom is still throwing up and is getting very dehydrated because she can't retain anything in her stomach and these both (the hospital administration and Walgreens pharmacy ) bozoes are playing tag with the us and wanting us to pay full price for the medicine then writing a generic medicine instead that won't take a minute but would rather have us pay $60 we bought two and then the pharmacy said we will have the rest get approved by the physician and they have faxed it to them but still until now - it has been more than 24 hours no answer on prior authorization . I am in Kansas and trying to help my mom get the prescription but they wont take care of the problem themselves rather wants me to call the pharmacy from Kansas and when I have more than twice- waiting on phone answer from pharmacy in an hour ( let alone my sister separately )then they tell me to call the physician because I have to and back and forth. This is NOT patient responsibility or their relatives to make both the parties ( Walgreens and hospital physician)to come to a common ground to give patient care to get their damn pills. Incompetent people!!!!! I would not recommend this hospital one bit unless you want to die here !