N.a.v. a death contact recorded.

N.a.v. a death contact recorded.
A plain blunt and rude female official on the phone. Made me just about a liar. Although there was a physical letter, that was impossible according to her.
She then said that mail had been sent to "my government", while digid (which must be logged in) no longer works in the course of time.
What a "box thinking" organization.
Investing in a customer-friendliness training would not hurt.