skye hernandez

Review of Vandergriff Hyundai

My family bought a car here and all was well, unti...

My family bought a car here and all was well, until you need any sort of help with the service of the car, then you are better off not having the car at all. Have been dealing with them for over a week on fixing our car that was BRAND NEW because the A/C went out, apparently it is a big recall, which they don t care to tell you about. They didnt carry the part so they needed to order one (no big deal) but once we left the dealer, no one bothers to contact you for updates or service information. Fast forward to the day they said it could be fixed, they still have no part and dont seem to care that it isnt being fixed. Leaving today without the new car we bought, the car is still not fixed, and they say it would be about a week. So in total we would not have access to our NEW car for about 2 weeks. It wouldnt be so bad if the communication was much better, or if they acted like they cared to fix our car. If i knew what i know today, i would have went to a different place all together for a car.