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Review of Vandergriff Hyundai

1. I went to buy a car advertised on the Vandergri...

1. I went to buy a car advertised on the Vandergriff website. After discussion, the salesman told me the advertised price did not include the dealer prep fee. I asked how much that fee is and he told me it s usually $1000-$2000 . I told him I don t need the vehicle prepped and I won t pay for it. He told me the vehicle was already prepped, so I asked why Vandergriff falsely advertised the price of their car. No answer, but the manager waived the prep fee.

2. When I went to the finance office, after they ran my credit the finance guy told me he got me 4.9% financing. Angrily I told him my credit score is over 800 and there s NO WAY I m paying 4.9%. Surprised by my anger, he said let me see what else I can find. I asked him why he d offer me 5.9 if there are other , better offers. He told me someone upstairs is still looking. I said so you called me in here when you don t have all the numbers? I ll wait in the waiting area until you get all the numbers! He replied that he has all the offers now. I asked HOW he can have all the numbers ( financing offers) if someone upstairs is still looking for offers. He gave me some lie, so I walked out and went to the waiting area. Soon his boss came to me with an offer of 2.9%. Miraculous, right? I asked him why his employee didn t offer me 2,9 in the beginning, instead of 5.9%. He lied and said that offer just popped up. Then he lied again and told me that if I had accepted the initial 5.9%, when the 2.9% offer popped up 5 minutes later, the guy would have given me that better rate. SUCH DISHONESTY! I walked out and told them to keep their car.

3. A manager followed me out and asked me what happened. As I answered his questions, he kept interrupting me to defend his staff. I told him to stop interrupting me while I answer his simple question. He agreed to stop interrupting, but he didn t stop interrupting. That ended badly and I left.

4. 20 minutes later the sales manager called and asked me what happened. I told him what I just told you. He apologized and told me he just purchased me a lower rate from Capitol One and he asked me to come back. He paid $299 to bring my rate to 2.25%. I bought the car but I will never go back.

5. This dealership is dishonest at every level. They advertise cars for $1000-$2000 less than the real price. They offer you finance rates which benefit them. They lie to your face, and then lie about their lies. Abdullah, the manager is the only person who treated me honestly, and that MIGHT be because he knew that was his last chance to make a sale. Overall, the place is dishonest. Would I have taken 15 minutes to type this review if it weren t true?