H

Heather
Review of SewVacDirect

4 years ago

I bought my sewing machine from this company a few...

I bought my sewing machine from this company a few years ago, and last week it started having problems. I got in touch with the company to see if it was still under warranty. Hamish, their technician, called me the very next day to confirm that it was, and gave me instructions to send the machine in for repairs. Only a day after my machine arrived at their shop, Hamish called to let me know it had been fixed and that he was already shipping it back to me. A turn-around time of less than a week and I'm already back to sewing! My machine works like new. Thank you Hamish and the team at Sew Vac Direct!

To anyone buying a sewing machine: save the original packaging and spring for the extended warranty. You will thank yourself later!

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