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Irfan Farooqui

3 years ago

A waste of a good building. Very poorly managed ho...

A waste of a good building. Very poorly managed hotel. Written info of my arrival at 8 pm was with reception yet room was not prepared. Casually dressed staff, food was served in an hour (food was tasty anyway). Floor was new, made of shining tiles, but bedroom walls were dirty, lift is out of order. Had arrangement to accommodate driver in a hall but in hot night fan broke down and no alternate arrangement was done so the driver spend the night in car. Our organizations need to understand the importance of service.

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