Erik Harmon

Review of Cruise & Tours Unlimited

After booking a trip with one of their agents, we ...

After booking a trip with one of their agents, we had to make a change. Our kids had gotten sick, and couldn't go to the destination wedding we were attending, so with over a month of notice we wanted to remove them from the room at the all inclusive resort ($875 for 4 nights). The agent claimed that the corporate office wouldn't allow any refund despite the destination resort allowing it. So I called the corporate office, and they say that despite their name and information that it has nothing to do with them, and that I should have planned our trip better.
USE TRAVELOCITY!!!