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Dawn Dickinson

4 years ago

Not at all member centric. Program desk scheduling...

Not at all member centric. Program desk scheduling is a nightmare. It also seems their rules and policies related to pricing change all the time with no notification to members. The staff members at the desks are not the most helpful and don't seem to ever want to go the extra mile for anything. Poor Customer Service in general. The facilities are ok. The quality of the swimming instructors is the only reason we go back at all any longer. There are much better club options on the Seacoast if you are looking for just a nice health club for yourself.

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