I am not at all satisfied. I was informed of the t...

I am not at all satisfied. I was informed of the time of delivery. When it rang I pressed the door opener. Since I can't fly yet, it took about 40 - 50 seconds. I heard noise on the ground floor and then nothing. I took the elevator down and found my package there. There was no trace of the deliverer. So I had to get the heavy package into my apartment myself. That's what I call service to the customer !!!!