Jordon Wong

Review of Regent Hotel Hong Kong - A Fou...

Bian lian or face-changing are always practiced...

Bian lian or face-changing are always practiced by the staff at the multi star Four Seasons Hotel and Place front desk. They acted very nice to those staying there but a minute later when someone who were from other shops nearby, helped their guests deliver stuff and appeared in front of them, they immediately acted if they were the boss of the deliverers. Their facial expression, tone and their attitude. Maybe it's what we called the Chinese style or the Hong Kong style which they really didn't realize what customer really means which is everyone who appears in front of them in all reasons. They would never try to think about one day the one you had been disrespectful to could become your guest or come back to review you.