Theresa Butts

Review of Century 21 action!

We booked our vacation through Century 21 Action; ...

We booked our vacation through Century 21 Action; however, we were advised that property management was handed off to Treasure Realty. This review provides partial details about our recent stay on Topsail Island:

We recently spent a week on Topsail Island in a property managed by Treasure Realty. The townhouse we stayed in was infested with gnats and fruit flies to the extreme we could not eat indoors and we even had to cover drinks with plastic wrap while we were drinking them. We bought supplies at the grocery store and cleaned all five drains twice. We also set traps in the townhouse and literally caught hundreds!! I have pictures on my phone to prove it!!
Called Treasure Realty and spoke with Miranda. She sent an exterminator (Jeff) and he was of the opinion that all of the drains needed cleaned and degreased. Never heard another word and Miranda doesn t return my calls.
I have never had to spend so much time cleaning a property while I was on vacation just so I could do something as simple as eat or drink without being bothered by insects. I honestly feel like we should receive some sort of refund or credit for doing so much work.
The owners of this property need to know how poorly Treasure Realty is managing their property.
Also, I read the negative reviews and I see they are, at least, consistently bad. What a shame.