Jimmy B

Review of Fiddlers Green Nursing Home

Hey everyone, I'm gonna share my experience with t...

Hey everyone, I'm gonna share my experience with this place. It's not pleasant to say the least. Due to my loved ones age unfortunately I'm a frequent flyer when it comes to nursing homes.

Well, my loved one checked into this place and I believe they got the covid-19 virus here. I have been asking straight out if my loved one has become infected with the covid-19 virus and I NEVER GOT A STRAIGHT ANSWER! No, she has a respiratory infection. Well, is that not a symptom of the virus? Um, we don't have tests to test everyone. Then how do you know anything? I got the run around for an entire week about this and then we received a letter in the mail stating that the COVID-19 virus is indeed in their facility and patients were infected.

I have to say of all the facilities that my loved one has been to this place wins the ward for the absolute worse. The care provided to the residents is beyond horrible. The communication between staff and myself concerning my loved ones condition is almost non-existent. My calls to the facility are unanswered. Messages were left on the machine and no return calls were made. When I finally do contact someone it's excuse after excuse. So, I make arrangements to ship my loved one off to a better facility and they come at me with we'll send her to so and so where all the covid-19 cases are in an attempt to discourage me from having her transferred. Seems to me all they care about is keeping their beds full so they can get a paid. Welcome to the real world people. I don't care about your job just like you don't care about the care being given to your residents. Go stand in the unemployment line like the rest of us and quit playing games with our loved ones lives.