Trisha Ruth

Review of EasyParcel Sdn Bhd

This is ridiculous. First 2 times using it was fin...

This is ridiculous. First 2 times using it was fine. Third time using it was a mess. Collection was promised repeatedly for couple of times but nobody came to collect. I've flagged the issue to FAQ and messages were replied hours later when I was already offline with no solution given apart form "Hi, how may I help you today?" Dropped a couple more queries and same thing happened. Hence I decided to stay online until they responded, promised delivery the next day, obviously it didn't happen. It's ridiculous to expect us to stay home everyday to wait for collection but failed us over and over again. What is going on?