A great local business, I have been there many tim...

A great local business, I have been there many times for a variety of small products but my experience of purchasing a computer was the defining moment for me. Of course they were eager to show us the newest and most expensive options and the main sales critique I'd have is they weren't respectful of price points, as a salesmen you should examine the customer's needs which is not only what they need out of the product but how much are they willing to spend. If I wasn't already aware of what was in stock as a timid consumer I may not even ask if there is anything more affordable and walk away defeated at high prices. However I already knew what I was looking, so I knew where they were hiding all the refurbished stuff. Even tho i shifted the focus from full priced items to the less expensive options they didn't falter on their help. They were just as informative with those items as well. Even though they have scary signs saying no returns or exchanges i was glad to hear they will exchange the product if it is defective within 30 days. I've heard a lot of complainants about prices for individual components but you have to remember buying from a local business means that some of that price you pay goes to a Tucson local's paycheck and part to run this local brick an mortar store which feels a lot better than dumping money into the amazon coffers.