It seems people of Caravela Beach resort have forg...

It seems people of Caravela Beach resort have forgotten that the belong to the hospitality industry ,
They are just interested in selling , and this so called 5 star hotel has been one of most stressful experiences of my life
For the time of check in-- it is a never ending sales pitch to buy in to ' mandatory' Gala dinners , buffets and sessions
...which is even before you have tasted their food or seen their room...
The staff is plentysome , untrained unorganized and sometimes rude as well
There are laundry vigilante s who scold you on using towels on the beach,
there are cahos mongers who explain how they can't give you a table at breakfast because you know there are 500 guests ,
when you yourself bargain and request for chairs from other people , when you get a good scolding after asking too many questions from the staff before ordering.
When the pool is not properly clean
when the restroom near the pool is under renovation and you are then downtalked into using lobby restroom because staff themselves have forgotten about renovation

When it is distinctly evident that the snooty relatives of the owner have taken over all the events and staff is only engaged to service them and is least bothered about you

When the over marketed and over expensive Christmas gala dinner which is supposedly kids friendly turns out to be an utter disappointment and not at all kids-friendly with an inaudible and stale magic show shoved in corner and cheap cabret like dance near the bar - about which you have to explain to a 4 year old and in reality is just an effort to sell more drinks , of a buffet in which water is also paid where I have to wait at least 10 mins for a fresh item,
they have forgotten that people in India have attended way better wedding dinners with more people with better food and caring staff , here there was just staff members who are there to take selfies take your money and frown at each request from the guest
A buffet in which I have to pay for average food and average entertainment and an obnoxious & boring DJ . The owners to our surprise were pleasing and sat between the gathering but they couldn't notice that their staff was blocking the way of other guests and taking photos/videos of the most of the acts , and only attending them and their family. it was better to be member of the staff than be a guest, my hubby wasnt given space to see the magic show with our daughter
U have to put up a fight for everything you need , when you realize that you may have stayed in a 3 star lodge for 1/4 of the money you are paying, when in retrospective you calculate, with this amount of money you could have stayed at a Taj or may be Leela
When you feel cheated, duped and underserved, disrespected, you know you are not in a so called 5 star property
They have changed their name before from Ramada probably because of bad reviews and I am sure will definitely change their name again the way things are going.
One star for the proximity to beautiful verca beach and their infrastructure
The reason the get one star extra is for the quality of their food , the chefs are good and some exceptions in the staff (niranjan, chef Paul)who should work somewhere else
Not at all recommended
Not value for money