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marquita johnson

4 years ago

I wish I could give no stars. The information that...

I wish I could give no stars. The information that was relayed to me was incorrect and when I called back today(6\9\2020) to take care of the debt, I ended up speaking to this rude lady Gerilynn. I explained to her what was quoted to me the day before and she flat out told me that I was wrong and the misunderstanding was on my end. How you misunderstand the difference in paying 20% of the debt or the company only taking 20% off total balance due???? These people need to get it together, and the phone lady needs an attitude adjustment.

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