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Review of Drybar

AVOID DRY BAR, AKA DRYBAR HOLDINGS LLC AT ALL COST...

AVOID DRY BAR, AKA DRYBAR HOLDINGS LLC AT ALL COST! Do NOT go to any of the Drybar locations. I am a costumer who bought a membership under false pretenses. They say it is only $35-$40 for a blow dry but you pay a lot more if you have thick hair, long hair or ethnic hair or hair with waves or any of the above condition. What happens is that they will wash your hair in less than a minute unless you ask for two washes and beg them to spend time washing your hair so that you do NOT end up in the hair dresser chair with dirty hair and scalp! If you do ask now it is considered an extra $10 and its called a floater. If you disagree they have your credit card number on file and they will charge you the extra $10 any ways. Hence lets do the math: $35 blow dry under membership which means an automatic $75 deducted from your bank account once a month ( 2 washes allowed per month). Add $10 more for extra wash that should be FREE any ways, so it is $45.00 then tip $8.00 meaning $52 for your blow dry, is this a DEAL? Also the hair dresser that I met were complaining as they were paid UNDER minimum wage at $9.00 per hour so they have NO motivation to stay at drybar or try hard to please you. Finally the most important part is that the salons are FILTHY! I have never seen any of the ladies grab an anti-bacterial solution and clean the place ever, they take the wet towels from your hair and wipe the place. The front desk have come to work sick with runny nose & Flu and that is my main issue as I was served some tea prepared by the sick employee that had me knocked out sick for 3 months with the FLU. Also in my opinion the Dry bar products are CHEAPLY made and watery and NOT suitable for ethnic thick hair. Unless you have little old lady hair the products SUCK. I personally liked it when they had the Loreal products but as a result of their GREEDY culture that is what DRYBAR is all about they discontinued the products and use their cheap drybar product again to save money. Once you complain you will be faced with a barrage of name calling, threats and membership cancel from their regional mangers like Denyelle Bruno. They do NOT offer refunds, apology or any responsibility for their wrong doings.
What they do is BLAME THE COSTUMER, THREATEN THE COSTUMER AND CANCEL YOU FROM THEIR SYSTEM. DO NOT GO TO DRY BAR! I personally have found out that if you talk to various salons even in Beverly Hills they will offer you the same deal without a membership just to compete and most of these salons have a shampoo girl that will wash your hair and give your scalp attention for a small tip of $2! BOYCOTT DRYBAR AT ALL COST. This is my opinion and my experiences with the DRYBAR through the southern CA locations. BEST of luck